Honored and grateful that my internship project at Microsoft Research on Maintainers' Dashboard
helped inform the GitHub discussion dashboard and was featured in at GitHub 😊
"A big reason we built GitHub Discussions was to make life easier for maintainers—both in engaging and cultivating their communities directly on GitHub and separating out conversations from the daily work.
Early on, we tasked ourselves with building a community insights dashboard that would quickly surface community health metrics to maintainers. Our goal was to make it easier for maintainers to understand how active their communities are, and identify ways to attract, teach, and retain contributors.
Our research team conducted quantitative and qualitative research activities to understand what a maintainer would actually need to improve their workflows. The first version of our dashboard featured basic metrics—contribution activity, GitHub Discussions page views, daily contributors, and new contributors—that we thought everyone would need. This was a start, but we knew we needed more.
That quickly became apparent when we partnered with Dr. Denae Ford, a senior researcher at Microsoft Research, and Mariam Guizani, a computer science Ph.D. student at Oregon State University interning at Microsoft Research. Their goal was to determine what improvements would make it easier to “attract and retain [contributors and] newcomers” to open source projects. In a published academic paper, alongside researchers Tom Zimmermann and Anita Sarma, they highlighted a series of maintainer-tested recommendations and presented their findings at the 2022 International Conference on Software Engineering." by Evi Liu
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