Copyright David Ullman, Camas Inc.
21
Envisioning =Understanding the Problem
S
Step 1.
State the
issue.
S
Step 2.
Identify the
customers
.
S
S
Step 3.
Itemize
solution features
.
S
Step 4.
Define
targets
.
S
Step 5.
Measure
importance
.
•
The Development
of Criteria
Envisioning Risk
The risk of solving the wrong problem