What is the design issue? For the criteria For the alternatives
1. | Reduce the Issue to one sentence. |
2. | Clearly identify the specific subject (e.g. a device, the suspension system, a pivot joint between the frame and swing arm). |
3. | Use short clauses if needed to limit the issue. These will become the criteria refined in Step 2. |
1. | For each criterion, identify the one attribute (i.e. parameter, measure, variable) of the issue subject addressed. Use this attribute as the criterion name (e.g. cost, weight, speed). | |
2. | Note the units if known. If unknown then consider using techniques from QED to refine the criterion. | |
3. | Identify the objective of the criterion: smaller-the-better (stb), larger-the-better (ltb) or nominal-the-best (ntb). | |
4. | For the objective note any limit or target values. Note that the units must be consistent with those described above. | |
5. | Note conditions when this criteria applies, i.e. when in the life cycle or during which use sequence it is important. | |
6. | Note the flexibility of the criteria. | |
A. | Fixed, not controllable by the engineer as it is a law of physics or someone else's
responsibility. | |
B. | Conditional, but it may affect some other criteria. | |
C. | Technology dependent, it may be changed but only through R&D (i.e. expenditure of time and money). | |
7. | Estimate the importance of each criteria in two steps. In the first column identify each according to Kano's model, see Section 6.3.1, page 104 in text. | |
A. | Basic, | |
B. | Performance or | |
C. | Excitement.. | |
8. | In the second column, | |
A. | Label all basic (B) criteria as "must". Question each to be sure it is a must. | |
B. | Each team member should then independently rank the remaining criteria (performance (P) and excitement (E)). The ranking should show what is most important, what is second, etc. The ranking can be done by pair wise comparison. Other ideas are on page 113 of the text. | |
C. | Combine each member's ranking into a list or team criteria, the 4-6 most important criterion. This list must include every team member's #1 criterion and others by mutual agreement. |
1. | Give it a one word name. |
2. | Check to ensure that it meets Basic criteria |
3. | Do not eliminate it too soon for lack of technology readiness. This will be addressed again later. |
4. | In the table, each member should independantly note or sketch whatever s/he knows about the attribute measured by the 4-6 team criterion |