ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
I.C. Training and Education
Foci: Learning in discipline - Cross-discipline training - On-the-job training (OJT) - Process training - Team activities training
How to Measure:
Task Level
Is support provided for individuals to learn from peer successes and failures?
Is cross discipline and OJT provided throughout enterprise?
Is training on the product development process (PDP) and other needed processes provided?
Is training and support provided for product development tools and methods?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
At all other levels
Is support provided for teams to learn from earlier successes and failures?
Is training on team activities and conflict resolution available?
Is cross discipline and OJT provided throughout enterprise?
Is training on the product development process (PDP) and other needed processes provided?
Is training and support provided for product development tools and methods?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
II. Communication
II.A. Product Data
Foci: Completeness - Extent across enterprise - Change traceability - Multiple alternatives Support
How to Measure:
Task Level
Is each individual responsible for accurate, complete and shared product documentation?
Is product data complete enough to support all product development activities?
Does product data tie directly to requirements and specification data?
Is data available in the form needed to all in the enterprise?
Can product data be easily archived, queried and extracted?
Are product data changes traceable?
Are multiple alternatives supported?
Is design and manufacturing data seamless?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level / Program Level
Is project and program level information reusable in other projects?
Is product data complete enough to support all product development activities?
Does product data tie directly to requirements and specification data?
Is data available in the form needed to all in the enterprise?
Can product data be easily archived, queried and extracted?
Are product data changes traceable?
Are multiple alternatives supported?
Is design and manufacturing data seamless?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Is product data valued as enterprise inventory?
Is product data complete enough to support all product development activities?
Does product data tie directly to requirements and specification data?
Is data available in the form needed to all in the enterprise?
Can product data be easily archived, queried and extracted?
Are product data changes traceable?
Are multiple alternatives supported?
Is design and manufacturing data seamless?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
II.B. Process Data
Foci: Product Development Process (PDP) Support - Design Rationale (Intent) Capture and Query - Extent Across Enterprise
How to Measure:
Enterprise Level
Is the PDP useable by all in the enterprise?
Are the decisions recorded and communicated?
Can the rationale of previous decisions be understood?
Are the affects of requirements and specifications on decisions traceable?
Are there consistent tools for reporting design decision information?
Is the company PDP followed?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
All other levels
Are the decisions recorded and communicated?
Can the rationale of previous decisions be understood?
Are the affects of requirements and specifications on decisions traceable?
Are there consistent tools for reporting design decision information?
Is the company PDP followed?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
II.C. Data Management
Foci: Distribution - Multiple Views - Consistency
How to Measure:
Task Level
Is data only generated once (single entry)?
Is task information available to project team?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level
Is project management data available to members of the program team?
Does project team identify needed hardware and software resources up front?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level
Is program information such as status available to enterprise team?
Does program team solicit and understand hardware and software resources required by the project teams?
Can data be retrieved so that each team member can get the "view" needed?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Can anybody in the enterprise get the data they need in a timely fashion?
Is responsibility for data management is clear?
Does the enterprise anticipate and provide for needed software?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
III. Requirements Development
III.A. Definition
Foci: Customers - Requirements Development - Product specifications - Total life cycle - Benchmarking
How to Measure:
How to Measure:
Does the individual know who the customer is and have appropriate access?
Does individual understand customer requirements and product specifications for each task?
Are customer requirements translated into measurable product specifications with targets prior to concept development?
Are additional requirements and specifications based on prior decisions available to individual (sub-tier traceability)?
Does individual understand mechanism for reporting status and progress?
Is benchmarking current company and competition products encouraged and supported?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level
Does team ensure adequate analysis of project deliverables?
Does team understand mechanism for reporting status and progress?
Does team facilitate communication of customer requirements, product specifications and prior decisions to team members?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level
Does program capture customer requirements?
Do all disciplines contribute to converting customer requirements into product specifications?
Is there a continuous process of measuring products, services and practices against the competition?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Does enterprise provide program access to customer?
Does enterprise team manage customer requirements to control risk levels in product development?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
III.B. Planning Methodology
Foci: Parallel tasks and projects - Information based tasks - Continuous improvement
How to Measure:
Task Level
Are tasks parallel commencing with estimated inputs which are continuously refined as knowledge is gained?
Do all tasks have measurable deliverables?
Is task performance (time/cost/quality) tracked for future planning purposes?
Is the inter-dependency of information between tasks understood?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level
Do project teams do task planning?
Is the PDP planning methodology adhered to by the project team?
Are all projects event driven with measurable deliverables?
Is project team performance (time/cost/quality) tracked for future planning purposes?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level
Do mixed-discipline teams do program planning?
Are they accountable for use of the PDP planning methodology?
Is program team performance (time/cost/quality) tracked for future planning purposes?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Does the enterprise manage the planning methodology for each program?
Are suppliers and customers involved in improving the PDP?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
III.C. Standards
Foci: Company standards - Regulatory agency codes and standards
How to Measure:
Task level
Are individuals aware of relevant standards and do they adhere to them?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level
Does the project have a documented standard process for projects?
Are project teams aware of relevant standards?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level
Does program monitor adherence to standards?
Are program teams aware of relevant standards?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Does a standard mechanism exist for questioning and improving company standards?
Does enterprise team work with vendors to improve standards?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
IV. Product Development
IV.A. Product Development Process (PDP)
Foci: Documentation - Knowledge - Use - Continuous Improvement
How to Measure:
Task Level
For each task, is the following information clear?
- name of the task
- owner of the task
- inputs to the task
- level of parameter estimation
- other task dependencies
- task deliverables (clearly measurable)
- methods to execute task
- methods (media) to communicate results
- resources available to complete task
- time to be spent on task
Are there goals for task process improvement?
Do individuals know who in the organization is responsible for continuous PDP improvement?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level
For each project, is the following information clear?
- name of project
- team members on project
- inputs to project
- level of parameter estimation
- other project dependencies
- project deliverables
- tasks required to complete project
- methods to communicate results and resources
- time to be spent on project
Is the PDP usable and continuously being refined?
Are tasks concurrent with the information dependency relations known?
Are there goals for project process improvement?
Are other, successful company's processes benchmarked to aid in process improvement?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level
For each program, is the following information clear?
- name of program
- team mix on program
- projects required for program
- how concurrent projects will be managed
- methods for communication of information within program
- environment for concurrent projects created and maintained
Are there goals for program process improvement?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Are downstream design phases accounted for during the design process?
Is environment for concurrent engineering created and maintained?
Are there goals for PDP improvement?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
IV.B. Concept Development
Foci: Multiple concept - Concept evaluation - Technology Readiness
How to Measure:
Task Level / Project Level
Are multiple concepts developed for each task or project?
Are the concepts developed with knowledge of customer requirements, product specifications and other tasks' decisions?
Are methods available and used for concept development and evaluation?
Are there methods for evaluating concepts with minimal commitment of resources?
Are all technologies used in concepts ready for the applications proposed?
Are critical parameters identified for each concept?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level / Enterprise Level
Are concepts using different technologies considered?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
IV.C. Product Optimization
Foci: Integration into process - Continuous Improvement
How to Measure:
Task Level
Are there goals for continuous product improvement?
Does optimization focus on comparison of the product to the customer requirements?
Is product improvement a continuous activity?
Is design re-use supported?
Are the results of tasks complete in that they guarantee first time quality?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level / Program Level
Are major project decisions and the rationale for them documented, distributed and analyzed for guidance on other projects?
Is product optimization in-process rather than after the fact?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Is a supplier qualification program used to select vendors for products and tools?
Is product optimization continuously improved as part of a company-wide optimization strategy?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
IV.D. Evaluation Support
Foci: Testing - Simulation - Tools
How to Measure:
Task Level
Is evaluation support (simulation, prototype testing) a planned activity?
Is the level of evaluation balanced with the maturity of the product?
Are tools and facilities for evaluation being continuously improved?
Are multiple evaluation methods considered?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level / Program Level
Do project and program plans ensure maximal use of evaluation results? In other words, are decisions made on the results of evaluations or is staying on schedule the driving factor?
Are the results of project evaluations communicated to all other disciplinary groups as needed?
Are tools made available to projects for testing and simulation?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Are all facilities and equipment made available to programs for testing and simulation?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
IV.E. Data Libraries
Foci: arts suppliers - Previous cases (product and process)
How to Measure:
Task Level
Are libraries of vendors data available and complete?
Is library integrated into the information system?
Are previous designs available as data?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
Project Level
Are project level data libraries available and complete?
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level
Is a single library system used to manage the information of all the disciplines involved?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
Enterprise Level
Is the library system linked throughout the enterprise?
Is it clear who is responsible for keeping information current?
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
V. Manufacturing Process Development
V.A. Economic Evaluation
Foci: Cost estimation - Make/Buy decisions - Cost reduction programs
How to Measure:
Task Level / Project Level
Are designers supported so that cost estimations and the effect of product changes on manufacturing cost can be made in a timely manner?
Are cost estimates sufficiently accurate for the stage of product development (not too detailed nor too coarse)?
Are make/buy decisions made with complete estimation of both costs?
Are make/buy decisions made by the team responsible for the project or task?
Are cost estimates communicated to the next level up?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level / Enterprise Level
Are products designed to cost? In other words, are cost targets developed and communicated?
Is there an active cost reduction program?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
V.B. Concept Development
Foci: Process planning - Continuous evaluation - Manufacturing database
How to Measure:
Task Level / Project Level
Are multiple manufacturing process concepts developed for component or assembly?
Are the manufacturing process concepts developed in parallel with the evolution of the product?
Are methods available and used for manufacturing process concept development and evaluation?
Are all technologies used in concepts ready for the applications proposed?
Are critical process parameters identified for each concept?
Are design changes (ECNs) due to processing problems kept to a minimum?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
Program Level / Enterprise Level
Are manufacturing process concepts using different technologies considered?
Is the manufacturing process developed concurrently with the development of the product?
Do manufacturing engineers play an active role in process planning from the development of the engineering requirements onward?
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
V.C. Material Selection
Foci: Availability - Technology readiness - Processing Capability assessment
How to Measure:
All Level
Is material availability (in the quantities desired) ascertained early in the product development process?
Is sufficient knowledge about the materials (i.e. physical properties, manufacturing properties) available so that no surprises arise later in the product life?
Are there mechanisms available to insure knowledge of processing capability?
Is there an effort to use materials currently in use?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
PROGRAM --
Always
Frequently
Sometimes
Seldom
Never
ENTERPRISE -
Always
Frequently
Sometimes
Seldom
Never
V.D. Tooling / Equipment
Foci: development and purchase - parallelness to design process
How to Measure:
Task Level / Project Level
Are commitments to tooling manufacture and equipment purchase made early enough to minimize delays late in process?
Are critical features of the product determined early to allow for commitments to tooling manufacture and equipment purchase?
Are tooling development, and equipment specification and purchase seen as tasks parallel to the design activities?
Does product design seek to minimize tooling complexity?
Are datum and critical surfaces identified on drawings to facilitate tooling?
TASK ------
Always
Frequently
Sometimes
Seldom
Never
PROJECT ---
Always
Frequently
Sometimes
Seldom
Never
This form is sent to David G. Ullman