Xerox Product Delivery Process Overview - June, 1989

Table of Contents

• Memo from William C. Lowe
• Preface
• Background
• A Chronology of the Product Delivery Process
• What is the Product Delivery Process
• Key Components of the Product Delivery Process
• Management Decision Process
• Process Elements
• Process Enablers
• Documentation
• Organizational Effectiveness
• Training
• Management Support
• Communication
• Team Building and Organizational Development
• Network of Computer Systems
• Features of PDP Compared With the Past
• Implementation
• Key Messages
• Participation
• Summary